How do I exchange my star balance for cash?

Last Updated: Nov 28, 2018 05:40PM PST

To redeem your star balance you must be part of the Super Broadcaster Program.

Broadcasters will be paid out via our Payments Processor Tipalti on a 30-day schedule using one of the following payment methods: ACH, eCheck, PayPal, or wire transfer. Please note that eCheck and wire transfer based payments may result in additional fees that the broadcaster is responsible for paying.

Our earning and payment cycles are aligned to calendar months (first to last day of the month). Super Broadcasters who meet the minimum cash out requirement will receive their payment after the end of the following payment cycle. Depending on the payment method selected, it will take up to six days for the payment to be fully processed and for the funds to show up in the receiving account.

For example, if stars are collected between September 1st and September 30th, payments will be executed on 10/31 and it may take up to six days after that for processing to complete.

Pay Periods are based off a single time zone known as UTC. If your broadcast ends outside of the pay period according to UTC time, regardless of when it ended in your local time, the funds associated will not be paid until a subsequent pay period.

If you have questions specific to cash out transactions on your account, please reach out to us at superhearts@pscp.tv.

Our commitment to our broadcasters
 

Our goal is to support our community and give as much as possible to broadcasters. Starting with our November payments cycle, Periscope will only take a $1 cut per Super Broadcaster payout to cover the cost of processing monthly payments and to continue operating the Super Broadcasters program. All remaining earnings will go to broadcasters.

Payments Breakdown:

- 30% in-app purchase fees (Apple/Google)

- $1 flat administrative fee (Periscope)

- Remainder is paid to the Super Broadcaster


Super Broadcaster Bonus

We're thrilled to announce that we're continuing our Super Broadcaster bonus program in 2019! If you earn one million or more stars per month, you’ll be eligible to receive a $100 bonus. If you earn three million or more stars per month, you’ll be eligible for an additional $250 bonus ($350 total). Bonuses will be based on the earnings for each month— not the pre-existing star balance.

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